Delete your Progress account.

Request deletion by email

Email dan@progressnutrition.app with the subject “Progress account deletion request”, preferably from the email address registered with Progress. Tell us that you want your account and associated data deleted. Do not send your password, medical documents or payment details.

We may ask you to verify account ownership before acting. Sending an email starts a request; it does not immediately delete your account. We will confirm the next steps and explain any records that must be retained.

Prefer to sign in?

Open your privacy and security settings, find “Request permanent deletion”, and follow the confirmation instructions. You do not need to reinstall the app.

Client privacy settings · Coach privacy settings

In-app requests have a seven-day grace period during which you can cancel the request. Completion is handled through a reviewed deletion process, not an instant automated wipe.

What happens to your data?

Your request covers your account and contact details, coaching profile, food and nutrition logs, health and fitness records (including imported health data), check-ins, messages, uploaded photos and files, and notification identifiers. Associated personal data is deleted or anonymised unless retention is necessary for security, safeguarding, legal obligations or dispute handling.

Our retention schedule includes seven days for export files, 90 days for product health-data deletion review and backup-propagation checks, 365 days for minimised evidence of cancelled rights requests, and 2,190 days for minimised security-audit evidence. These are record-specific retention periods, not a promise that every record is automatically erased on the same date. We will explain any applicable retention exception when handling your request.

Deleting your Progress account does not delete the original records held in Apple Health or Health Connect. You can manage those records and permissions separately on your device.

Delete selected information instead

You can also email the same address to request deletion of particular information without closing your account. Specify the information you want removed; we will explain any retention requirements that apply.